Terms of Service
Effective Date: January 20, 2026
Welcome to House of Extensions. By using our website, signing up for services, or opting into SMS notifications, you agree to these Terms of Service. Please read them carefully.
Services
House of Extensions provides professional hair extension services, including but not limited to K-Tip, Sew-In, Tape-In, and Clip-In extensions, as well as consultations, color matching, installation, maintenance, and related beauty services.
All services are:
Customized to each client’s hair type, lifestyle, and desired results
Subject to availability and scheduling
Provided at the professional discretion of House of Extensions
We reserve the right to refuse service where appropriate, including but not limited to cases where hair condition, safety, or client expectations are not suitable for the requested service.
Appointments & Cancellations
Appointments & Cancellations
A consultation may be required before booking certain services
Appointments must be scheduled in advance and are subject to availability
Late arrivals may result in reduced service time or rescheduling
Cancellations or rescheduling may require advance notice (as communicated at booking)
No-shows or last-minute cancellations may be subject to fees or deposit forfeiture
Communication
By providing your phone number or email address, you consent to receive communications from us, including:
Updates about Appointment confirmations, reminders, and follow-ups
Promotional offers (only if you opt-in)
Carriers are not liable for delayed or undelivered messages
Standard messaging and data rates may apply for SMS communications.
SMS Consent
When you opt-in to SMS updates from House of Extensions:
You agree to receive messages about appointments, service updates, promotions, and important account information
You must be 18 years of age or older to use this SMS service.
You can unsubscribe at any time by replying STOP
For assistance, reply HELP
House of Extensions will never sell or share your opted-in information with third parties
User Responsibilities
You agree to:
Provide accurate and up-to-date information
Keep your account details secure and confidential
Use our services responsibly and lawfully
Not misuse our website, platform, or attempt to gain unauthorized access to our systems or platform
Results Disclaimer
While we strive to deliver the highest quality results using premium, ethically sourced hair, outcomes may vary based on individual hair type, maintenance, and adherence to aftercare instructions. We do not guarantee identical results for every client.
Payments
Payment terms for services will be communicated at the time of booking.
Deposits may be required to secure appointments
Failure to make timely payments may result in suspension or termination of access to services.
Limitation of Liability
House of Extensions is not liable for:
Indirect, incidental, or consequential damages resulting from use of our services or website
Allergic reactions, sensitivities, or conditions not disclosed prior to service
Damage resulting from failure to follow proper aftercare instructions
Changes to Terms
We may update these Terms of Service from time to time. Changes are effective immediately upon posting on our website with the revised effective date.
Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles.
Contact Information
If you have any questions about these Terms, please contact us:
House of Extensions
Phone: +1 510-880-3006
Email: [email protected]
Address: 27467 Dobbel Avenue Hayward, CA,USA, 94542
House of Extensions
Premium hair extensions for natural-looking, confidence-boosting transformations.
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